Post-Mortem Analysis

General information to be collected as part of an extensive post-mortem analysis

The details below are general guidelines for documentation of an incident. The decisions around distribution and communication of the specific details need to be taken on a case-by-case analysis.

General information structure:

Incident Summary

Date:	Date of incident.
Time:	Time of incident.
Duration:	Duration of incident.
Event Summary:	Brief event description, timeline, and resolution.

Incident Description

Initial Detection:	How and when was the incident first detected?
Affected Services:	List the services that were impacted.
Stakeholder Notification:	Who was notified and when?

Root Cause Analysis

Preliminary Analysis:	Initial findings on what caused the incident.
Detailed Analysis:	In-depth investigation into the root cause.

Impact Assessment

Direct Impact:	Describe the immediate impact of the incident.
Indirect/Secondary Impact:	Outline any additional impacts (e.g., reputation damage, financial loss).
Cost of Incident:	Include direct and indirect costs.
Compensation and Remediation:	Detail any compensation provided to affected parties.

Impact Timeline

Chronological Events:

List key events and their times throughout the incident.

Resolution & Mitigation

Immediate Actions Taken:	Describe the actions taken to resolve the incident.
Long-Term Measures:	Outline any long-term measures to prevent recurrence.

Lessons Learned

Key Takeaways:	Summarize the main lessons learned from the incident.
Improvements Suggested:	Recommend improvements to prevent future incidents.

Action Items

Short-term Actions:	List immediate steps to be taken.
Long-term Actions:	Outline strategic changes or upgrades needed.

Appendices

Additional Documentations

· Full Incident Report · Details of Affected Services or Validators · Links to relevant logs, charts, etc.