> For the complete documentation index, see [llms.txt](https://duck-initiative.gitbook.io/d.u.c.k.-knowledge-base/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://duck-initiative.gitbook.io/d.u.c.k.-knowledge-base/communications-toolkit/templates-and-toolkits/post-mortem-analysis.md). # Post-Mortem Analysis General information to be collected as part of an extensive post-mortem analysis The details below are general guidelines for documentation of an incident. The decisions around distribution and communication of the specific details need to be taken on a case-by-case analysis. General information structure: ### Incident Summary |

Date:

Date of incident.

| | ------------------------------------- | ------------------------------------------------------------------------- | |

Time:

Time of incident.

| |

Duration:

Duration of incident.

| |

Event Summary:

Brief event description, timeline, and resolution.

| ### Incident Description |

Initial Detection:

How and when was the incident first detected?

| | ------------------------------------------------ | -------------------------------------------------------------------- | |

Affected Services:

List the services that were impacted.

| |

Stakeholder Notification:

Who was notified and when?

| ### Root Cause Analysis |

Preliminary Analysis:

Initial findings on what caused the incident.

| | -------------------------------------------- | -------------------------------------------------------------------- | |

Detailed Analysis:

In-depth investigation into the root cause.

| ### Impact Assessment |

Direct Impact:

Describe the immediate impact of the incident.

| | ---------------------------------------------------- | ------------------------------------------------------------------------------------------------ | |

Indirect/Secondary Impact:

Outline any additional impacts (e.g., reputation damage, financial loss).

| |

Cost of Incident:

Include direct and indirect costs.

| |

Compensation and Remediation:

Detail any compensation provided to affected parties.

| ### Impact Timeline |

Chronological Events:

List key events and their times throughout the incident.

| | -------------------------------------------- | ------------------------------------------------------------------------------- | ### Resolution & Mitigation |

Immediate Actions Taken:

Describe the actions taken to resolve the incident.

| | ----------------------------------------------- | ---------------------------------------------------------------------------- | |

Long-Term Measures:

Outline any long-term measures to prevent recurrence.

| ### Lessons Learned |

Key Takeaways:

Summarize the main lessons learned from the incident.

| | ---------------------------------------------- | ---------------------------------------------------------------------------- | |

Improvements Suggested:

Recommend improvements to prevent future incidents.

| ### Action Items |

Short-term Actions:

List immediate steps to be taken.

| | ------------------------------------------ | -------------------------------------------------------------------- | |

Long-term Actions:

Outline strategic changes or upgrades needed.

| ### Appendices |

Additional Documentations

· Full Incident Report

· Details of Affected Services or Validators

· Links to relevant logs, charts, etc.

| | ------------------------------------------------ | ----------------------------------------------------------------------------------------------------------------------------------------------- |